Birks offers express and regular delivery to anywhere in North America. For more details, please visit our Birks' shipping policy

All taxes are calculated automatically on the receipt. You will be able to see the exact cost of your item including all taxes before finalizing your purchase.

Simply click on the Order Tracking link in your Blue Box section, enter your e-mail address and your order number.

Our famous Blue Box is your guarantee of satisfaction. If you are not completely satisfied with your purchase, simply return it to us by mail within 30 days of your purchase in the Blue Box in saleable condition. We will exchange it, or issue a refund. If the item was received as a gift, you will be entitled to a non-refundable merchandise exchange.

Special exceptions:
Engraved or personalized items cannot be returned
For more details, visit our return policy section

Birks Call Centre hours are from 10:00 AM to 8:00 PM Eastern Standard Time Monday through Friday.

Birks has 30 store locations across Canada. For a complete list with addresses, please see Birks Locations.

Birks is committed to protecting your privacy. Birks is the sole owner of all information collected at Birks.com. We will not disclose trade, rent or sell information collected on this site and will inform you of how we use this information. For more details, please see Birks privacy policy.

Simply click on newsletter for a free subscription and get all the latest Birks events, fashion and product news.

Please contact Birks with a change of address at info@birks.com.

Please do not hesitate to contact our customer service centre with your website questions or comments at info@birks.com or visit the Contact Us section.

We offer wrapping in our signature Blue Box for all purchases.

The brand name products that Birks also carries include:

• Van Cleef & Arpels
• Damiani
• Roberto Coin
• Gucci
• Marco Bicego
• Kwiat
• Bulgari
• Di Modolo
• Andrea Candela
• Aaron Basha
• Vianna
• Oscar Heyman
• Rolex
• TAG Heuer
• Cartier
• Montblanc
• Omega
• Longines
• Dior
• Baume & Mercier
• Zenith
• Bvlgari
• Corum
• Frederique Constant
• Tissot

To know more, contact the nearest Birks store.

Unfortunately, the Birks Silver Bell Box is not sold separately from Birks diamond engagement rings.

Our designers have always been attuned to perfection and beauty, and can create jewellery that will carry a lifetime of meaning and special memories through exceptional quality and craftsmanship. Please visit one of our Birks locations to find out more.

Birks team of expert gemologists offer a full range of appraisal services. Simply bring the article you wish to have appraised to any of our fine jewellery associates at any Birks location. Our qualified appraisers will evaluate your jewellery and contact you by post or by email with all of the necessary details.

Birks carries a silverware polishing line available on line and in any of our stores across Canada.

We offer a choice of hand or machine engraving. We engrave jewellery, flatware, hollowware, trophies, medals and much more. Birks provides a wide variety of services. Simply bring the article to be engraved to any of our fine jewellery associates at any Birks location, or contact us by email at info@birks.com.

Birks offers a high-quality watch repair service. Our expert watchmakers are eminently qualified to restore your favourite timepieces. Simply bring the article to be repaired to any of our fine jewellery associates at any Birks store across Canada, or contact us by phone at 1.800-873-7373 or email at info@birks.com.

Birks offers a complete range of repair services for jewellery and watches, like battery change, pearl and bead re-stringing, ring sizing... To know more, please contact your nearest Birks store.

Birks Card provides complimentary jewellery cleaning, gift certificates on your birthday, engravings, and preview notices of all of our upcoming events. Other benefits include up to 10 months of interest-free credit, no annual fees, no transaction fees, and additional cards for family members. We offer convenient payments with low monthly minimums. Cardholders automatically receive our catalogues and advance notification of special events and feature products. Applications are available online and at all Birks locations. For additional information, please visit our Birks Card section.

Yes, Birks corporate sales are ready to assist you with all of your special business gifts, awards, and incentives needs. For more information, please click on birksrecognition.com or call one of our corporate account executives at 1.800-565-GIFT (4438).

Birks only purchases diamonds from the most reputable purveyors or cutters who declare on their invoices that the diamonds sold have been obtained in compliance with the Kimberley process.

Birks favours the use of Canadian diamonds in the creation of its bridal jewellery and solitary diamond jewellery as they are guaranteed to have been extracted under strict supervision, compliant with the laws that have been developed to protect the diamond workforce, the mining areas native people and environment.

Diamonds mined in Canada can be traced from the mine of origin all the way to the Birks blue box and are guaranteed conflict-free.

Birks is proud to have been among the first to acquire and make available diamonds mined in Canada. These beautiful diamonds are tracked by Birks from the rough crystal to the finished gem, assuring the pedigree and provenance of each. Reflecting the unsurpassed skill of the cutters who crafted them, each Canadian diamond is laser-engraved with the name “Birks”, a maple leaf and a unique Birks Diamond Certificate Number.

Get to know more about Birks Canadian Diamonds.

Diamonds mined in Canada are conflict-free. Canada, as a KPCS participant, passed legislation in 2002 making it illegal to import or export diamonds from non-compliant KPCS sources.
Get to know more about Birks Canadian Diamonds.

Conflict diamonds (also called blood diamonds or war diamonds) are those mined in a war zone and sold, usually clandestinely, to finance armed conflict and civil wars.

In the late 90’s, warlords and rebel groups in such countries as Angola, Cote d’Ivoire, the Democratic Republic of Congo, Liberia and Sierra Leone used the profit from the sale of diamonds extracted from the mines they control to purchase arms and fund civil wars. It was also demonstrated that conflicted diamonds were also used to finance terrorists’ activities. In 2000, there was an estimated 4% of all traded diamond that would be qualified as conflicted. The World Diamond Council recognized the problem and decided to address the situation by developing a strategy that would resolve the problem.

In 2003, a process was formalized with the creation of an international certification scheme called the Kimberley Process. A Kimberley process certificate accompanying shipments of rough diamonds between parties would guarantee the diamonds to be conflict free.

The Kimberley Process Certification Scheme is an agreement set-up to eliminate the trade in conflict diamonds. The process was created in response to a civil society campaign that exposed the way in which diamonds funded conflicts and demonstrated how governments, civil society and industry can work together on conflict prevention. Currently, 69 countries participating in the process have passed and implemented national laws establishing import and export controls designed to prevent the trade of conflict diamonds.

The KPCS requires that each signatory country must certify all rough diamond export as conflict-free and must allow rough diamond import only from other participating countries also certified as conflict-free. The KPCS must accompany all official shipments of rough diamonds to and from participating countries.

Named after the city where the agreement was signed, the Kimberley Process Certification Scheme (KPCS) was signed on April 30th, 2003.

In April 25, 2003, the US passed the Clean Diamond Trade Act that was signed into a law that would insure their participation in the KPCS.

Sources:
http://www.globalwitness.org
http://www.amnestyusa.org
www.canadiandiamondcodeofconduct.ca

Birks & Mayors has actively implemented measures to prevent conflict diamonds to enter into its inventory. One of the initiatives consists in notifying its vendors of the requirement to comply with the Kimberly Process Certification Scheme.

The jewellery manufactured by Birks & Mayors under the Birks Brand is created while following strict procedures that ensure integrity of the supply chain. Birks sources diamonds from only the most reputable purveyors or cutters who declare on their invoices that the diamonds sold have been obtained in compliance with the Kimberley process.

Birks & Mayors also provides training to its sales force to increase their knowledge on the subject of conflict diamonds as well as on Birks & Mayors policy

Since 1879, Birks has set the standard across Canada for quality diamonds providing meticulous grading and certification for clarity, color and proportions according to rigid international gemological standards.

Birks was also among the first to support and work with the Kimberley process insuring integrity of the supply chain. Birks sources diamonds from only the most reputable purveyors or cutters who declare on their invoices that the diamonds sold have been obtained in compliance with the Kimberley process. Birks also reserves the right to audit their diamond suppliers to ascertain compliance.

In May of 1999, Birks was the initiator of a programme that would provide complete tracking of Canadian diamonds and became one of the first jewellers to acquire and sell diamonds mined in Canada.

Birks is also a signatory of the Voluntary Canadian Code of Conduct for Authenticating Canadian Diamond Claims.

Birks uses Canadian diamonds in the creation of its bridal jewellery and solitary diamond jewellery whenever possible, as they are guaranteed to have been extracted under strict supervision, following the laws that serve to protect the diamond workforce, the mining areas native people and environment.

Birks also requires that their cutters guarantee that all purchased diamonds are natural and untreated other than polished.

The Birks Diamond Trade-up Policy is a unique and special service that allows you to exchange your original Birks diamond for one that has a purchase price of at least 50% more than the original diamond. Birks will credit you no less than the original price paid, as long as the diamond is not damaged. If the diamond has been damaged, the amount of the credited value will be determined at the time of the exchange by one of our appraisers.