At Birks, we are devoted to providing you with uncompromising quality and service at all times. Our jewellery collections come with a one-year guarantee, ensuring you premium after-sale care.
If within the one year guarantee period, your jewelry requires any maintenance or repairs due to a manufacturing defect, Birks will provide necessary assistance, free of charge, upon inspection of jewelry and proof of guarantee. However, if maintenance or repairs are not attributed to a manufacturing defect or occur after the guarantee period has passed, a service charge will be applied. If any of the above should occur, we recommend presenting this guarantee at your closest Birks authorized retailer.
Please note that the Birks Jewelry Guarantee does not apply to the merchandise that (a) has been subject to misuse, neglect, abuse, improper storage or accident, whether intentional or unintentional; (b) has not been properly maintained, or (c) has been altered, modified or serviced by any person other than Birks Group Inc.
A Birks jewelry piece is crafted with the highest quality, but it remains delicate nonetheless. Our cleaning guidelines are here to help you preserve the beauty of your Birks jewelry.
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